LEGAL
Terms & Conditions
Last updated: September 2026
1. Introduction
Welcome to Moss Mere. These Terms & Conditions govern your use of our website and any inquiries, quotes, or services you request through it. By browsing this site or submitting a form, you agree to these terms. If you do not agree, please do not use the website.
2. Website Use
This website is provided for the purpose of learning about our garden and landscape design services, viewing our project work, and getting in touch with our studio. You agree to use the site only for lawful purposes and not to:
Attempt to copy, scrape, or reproduce site content for commercial use without permission, interfere with the site’s normal operation or security, or submit false, misleading, or abusive information through our contact or quote forms.
3. Intellectual Property
All text, photography, project imagery, logos, and design elements on this site are the property of Moss Mere or are used under license from our clients and photographers. Nothing on this site may be reproduced, distributed, or used for commercial purposes without our written consent.
4. Content & Availability
Project photography, plant selections, and material examples shown on this site are representative of our past work. Actual results vary by site conditions, season, and plant availability, and we cannot guarantee an identical outcome for every project.
Service availability, lead times, and pricing shown or discussed on this site are indicative and subject to confirmation during a formal quote, as they depend on scope, location, and season.
5. Payments
Formal quotes are issued after an initial consultation and site assessment. Projects typically require a deposit to confirm booking, with the remaining balance payable according to the schedule agreed in your project contract.
Prices quoted through this website or in initial conversations are estimates only and are confirmed in writing before any work begins.
6. Limitation of Liability
Moss Mere is not liable for indirect, incidental, or consequential damages arising from use of this website, including reliance on general information provided here in place of a formal site assessment.
7. Third-Party Links
This site may link to third-party platforms such as our social media profiles. We are not responsible for the content, policies, or practices of any third-party site you access from a link on our website.
8. Termination
We reserve the right to decline, pause, or end a project relationship if terms of payment, access, or communication outlined in a project agreement are not met. We may also restrict access to this website in cases of misuse.
9. Governing Law
These Terms & Conditions are governed by the laws of India, and any disputes arising from use of this website or our services will fall under the jurisdiction of the courts local to our registered studio address.
10. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our services or legal requirements. The updated version will be posted on this page with a revised date, and continued use of the site after changes means you accept the updated terms.
11. Contact
If you have questions about these Terms & Conditions, reach out to us at hello@mossmere.com or through the contact form on this site, and our team will be happy to help.
Ready to Create a Garden You’ll Love?
Let’s create an outdoor space that feels natural, considered, and uniquely yours.